Wednesday, February 24, 2016
Intolerance - A Danger Phrase
Danger Phrases and Power Phrases is now my favourite topic, thanks to Dan O'Connor (check his videos on the topic and his book 'Say This -Not That!')
And I've seen how using danger phrases can ruin things or make a message ineffective. It can also cause a stir.
Sensitive as we Indians are, every word we speak should be with care. We know how the word 'intolerance' caused a furore in the nation. Of late we have seen a number of people use that word. However, it remains a negative/ danger word. And while speaking or giving feedback, people like to be associated with positive words.
A powerful communicator is one who speaks positively and effectively and avoids danger phrases. Everyone should make a Danger Phrase list from our experiences and find a Power Phrase for it and incorporate it in our communication.